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Frequently Asked Questions

We understand your house is your home and we want you to feel at ease!

What types of windows do you clean?

We clean all types of windows, including single-pane, double-pane, sliding, casement, bay, picture windows, and skylights. Whether your windows are modern or historic, we have the expertise to clean them safely and effectively.

Do you clean both interior and exterior windows?

Yes, we offer comprehensive window cleaning services that cover both interior and exterior surfaces to ensure your windows look their best from every angle.

Are your cleaning products safe for my family and pets?

Absolutely. We use eco-friendly, non-toxic cleaning products that are safe for your family, pets, and the environment, without compromising on cleaning effectiveness.

How long does a typical window cleaning appointment take?

The duration depends on the size of your property and the number of windows. Typically, a standard residential window cleaning takes 1 to 3 hours, while larger or commercial jobs may take longer.

Do I need to be home during the cleaning?

It’s not necessary to be home during the cleaning as long as we have access to your windows. However, some customers prefer to be present for peace of mind, and we’re happy to accommodate.

Can you remove hard water stains or paint overspray?

Yes, we specialize in removing tough stains such as hard water deposits, mineral buildup, and paint overspray using specialized techniques and safe cleaning solutions.

What happens if it rains on the day of my scheduled cleaning?

If rain occurs on the scheduled day, we typically reschedule your appointment to ensure optimal cleaning results since rain can affect the quality of the service.

Do you offer commercial window cleaning services?

Yes, we provide commercial window cleaning for offices, retail stores, warehouses, and other business properties, with flexible scheduling to minimize disruption to your operations.

Can you clean windows in high or hard-to-reach places?

Definitely. Our team is equipped with ladders, extension poles, and safety gear to clean windows in hard-to-reach locations safely and thoroughly.

How do you protect my property and landscaping during cleaning?

We take great care to protect your property by using drop cloths and ensuring that cleaning solutions do not damage plants, paint, or other surfaces near your windows.

Do I need to prepare anything before your arrival?

We recommend clearing any obstacles near your windows, such as furniture or decorations, to give us easy access. Otherwise, no special preparation is needed.

What methods do you use to ensure streak-free windows?

Our professional cleaners use purified water, squeegees, and microfiber cloths combined with tested cleaning solutions to achieve a streak-free, crystal-clear finish.

Are your cleaners insured and trained?

Yes, all our window cleaning technicians are fully insured, trained, and experienced to deliver high-quality and safe service.

Can you clean window screens and tracks?

Yes, we offer cleaning of window screens and tracks to remove dust, dirt, and debris, improving the overall appearance and function of your windows.

Do you offer any satisfaction guarantee or warranty on your work?

We stand by our work with a satisfaction guarantee. If you’re not completely happy with the cleaning, we’ll come back to address any concerns at no extra charge.

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